Shipping Info

Shipping and Returns

Shipping
We ship worldwide from our warehouses and partner facilities in China.

Destination        Standard Shipping  Express Shipping
United States      5-15 business days  3-13 business days
Canada             5-15 business days  3-15 business days
Europe             7-18 business days  5-15 business days
Asia Pacific       7-10 business days  5-15 business days
Rest of the World  15-20 business days 10-20 business days

Free shipping on all orders over $200 (US and international orders)
All orders include full tracking information.

Processing Time
- In-stock items: Shipped within 1-35 business days
- Custom items: 2-5 weeks production time + shipping time

Returns and Exchanges
We hope you love your purchase. If you are not satisfied:

✓ Returns accepted within 14 days of receipt
✓ Items must be unworn, unaltered, and in original packaging
✓ Free returns within the US
✓ Full refund or exchange — your choice

Note: Custom items are non-refundable, but we will work with you to resolve any issues.

Damaged or incorrect item received?
Please contact us at hello@kamiyaatelier.com within 24 hours with photos.
We will resend the item to you.